Platform / Care Navigation
Students find the right care.On their own. Before they ever call you.
The Volta app gives every student a Health Passport, real-time coverage status, provider search, and crisis routing — in one place. Your health center stops being the first call and starts being the right call.
The Problem
Most students don't know what they're covered for.Your health center pays for that.
When a student can't figure out their insurance, find an in-network provider, or locate after-hours care, they don't navigate the system. They call you. Or they don't seek care at all.
1 in 3
Students report delaying care because they didn't know where to go or what was covered.
40%
Of urgent care visits by college students are out-of-network, often because the student didn't know better options existed.
2–4 hrs
Average time a health center staff member spends weekly fielding insurance and referral questions that the app handles automatically.
Side by Side
It's 11pm. A student has chest tightness.
Without Volta
Googles "urgent care near me"
First result is out-of-network
Doesn't know if chest tightness needs the ER
Calls the health center after-hours line
No answer. Calls again.
Goes to the ER. $1,200 bill. Didn't need to.
Opens Volta app
Symptoms assessed. Not an emergency.
Two in-network urgent care options surfaced, sorted by distance
Coverage confirmed before they leave
Seen within the hour. In-network.
Platform Features
Everything a student needs to navigate their health.
Health Passport
Every immunization record, insurance card, and health document — in one secure mobile wallet. Students carry their full health history to every appointment, every semester, without calling the health center to fax records.
Real-Time Coverage Status
Students see exactly what they're covered for, which providers are in-network, and what their out-of-pocket costs will be before they seek care. No more calls asking "do I need a referral?"
Provider Search
Find campus and community providers filtered by specialty, insurance, and availability. Every result is pre-filtered to the student's specific plan, so the first result is always a covered option.
Crisis and After-Hours Routing
Symptoms assessed in real time. Crisis resources, after-hours lines, and nearest appropriate care surfaced automatically based on the student's location and situation — even at 2am.
Intelligent Search
Students ask health questions and receive evidence-based answers grounded in their campus-specific resources. Fewer messages to the health center asking "is this normal?"
Campus Resource Hub
Mental health, food security, housing assistance, and academic support all live in one searchable directory. Students who need non-clinical support find it without going to five different offices.
Health Center Impact
Less administrative noise. More time for actual care.
Fewer Calls, Fewer Interruptions
Insurance questions, referral requests, and "where do I go for X" calls handled automatically. Your staff answers clinical questions, not navigation questions.
Students Who Actually Show Up
Appointment reminders through the app, combined with clear directions to the health center and coverage confirmation beforehand, reduce no-shows and late arrivals.
Compliance That Closes Itself
Students submit missing records through the app. Holds clear automatically when requirements are met. No paper forms. No follow-up calls. No holds that drag into finals week.
A Resource You Can Point To
At orientation, during open enrollment, after a health fair — you can point every student to one place for everything. Volta is the answer to "where do I start?"
Real Scenarios
One app. Every situation.
A sophomore needs a follow-up for a sports injury. She opens Volta, searches orthopedic providers, confirms her insurance covers it, and books in-network before her next class. The health center never gets a call.
Give every student a health system in their pocket.
We'll walk through the student app and show you how it connects back to your health center operations.
Schedule a Conversation